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Sheabutter Cottage
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FREQUENTLY ASKED QUESTIONS
Browse the Frequently Asked Questions below and click for the answer.
--> Do you accept PayPal?
--> Do you accept cheque payment?
--> Im interested in purchasing your products, can I send a postal order/cheque?
--> Can I send cash payment in the post?
--> What are the shipping rates?
--> I am interested in the Kokum butter; is it a soft enough texture to be used on its own, or must it be melted down and blended with other ingredients?
--> As I have very dry and sensitive skin I'm interested in trying the African black soap, can it be melted down.
--> Is your African black soap just a straightforward to use or does it need to 'cure'?
--> Are the ABS ingredients listed the only ingredients it contains - i.e. there aren't any hidden chemicals not mentioned are there?
--> I notice your ABS contains palm oil, and I've heard that the production of this can be socially and environmentally damaging.
--> Can you tell me where your palm oil is sourced from.
--> I am interested in purchasing your unrefined shea butter, I would like to know what is the shelf life of unrefined shea butter?
--> Is the smell of your unrefined shea really bad?
--> Will the scent of your unrefined shea linger all day or does it fade quickly after you put it on. Will it be noticeably unpleasant for other people around me?
--> What does it look like when it arrives? Is it like a block of butter or a runny cream?
--> Can I spread it easily on my skin? Does it absorb well or will it leave me feeling greasy?
--> I want to use the unrefined shea butter as a general all over body moisturiser. Can I also use it on my face and the sensitive area under my eyes?
--> I've heard there's a difference between East African & West African Shea Butter. Which one is yours?
--> Is this really raw shea butter with all the beneficial qualities still intact?
--> I'm not interested in other ingredients, fragrances or colourings in shea. I just want to make sure I'm getting the best for my money.
--> Do you ship to my country?
And Their Answers:
Unit 3 ~ Sonning Farm ~ Reading ~ RG4 6TH ~ UK
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